*Honesty, integrity & good common sense *Vision for the industry, niche & company *Understanding all facets of an organization *Preparing a company for significant strategic moves *Strategic & operational planning *Contingency planning *Maintaining a "leading edge" competitive advantage *Assessing key financial & operational factors *Setting accurate, employee-driven forecasts & budgets *Writing business plans that attract reputable investors *Achieving plan with limited resources in a timely manner *Marketing & sales planning that produce revenue growth *Internet marketing & search engine optimization (SEO) *Leadership in a challenging, high growth environment *Sales and customer service excellence & leadership *Empathy for customers & employees *Win/Win philosophy & implementation *Employee excellence through effective hiring & management *Listening, team building and empowering *Excellent communication & relationships in all arenas *Training & public speaking |